We look forward to seeing you for grad photos! It is an annual highlight for Island Life Photographics and we are excited to work with each of you. Outlined below are a few tips for photo day preparation:

​

Preparation Men

Clean shaven - stubble cannot be retouched

Wash your face to prevent oily shine

Wear dress shirt and tie – we will have some on hand if needed

​

Preparation Women

Wear a scoop or v-neck top

Touch up blemishes and avoid too much makeup

Check nails as they are often in the image holding flowers

We pride ourselves on running on an efficient photo day and wish to provide each grad with the best experience possible.  It is recommended to arrive 10 mins before your scheduled time.

​

We ask for this to allow enough time to put on the grad attire.  For men this is often changing shirts, fixing ties and checking hair.   For women again working with shirts, checking makeup and hair. We provide a preparation station to help with this.  

 

It is a lot less stressful  to be completely sorted before the photographer is ready for you.  This way time and energy can be spent on the best expressions and photos possible.  

​

Once again our appointments run on a tight schedule. If you arrive late, you may receive less time or be required to wait until the next available slot.

Your proofs will be ready to view online approx. 2-3 weeks after photo day. You will receive an email containing a link to your personal gallery.  The email used to book your photo session is the same email that your proof viewing information will be sent to. Please contact the studio if you would like to add or change an email address.

 

Once the link is selected you will enter your email address and online code. 

If more than one email is used to view your photos online, the email not used
to make your purchase, will receive email reminders regarding grad photos.

Your grad portraits will be available to purchase online until December 31st of the same year and archived for an additional year after that.  We accept Visa and Mastercard as forms of payment with our online payment processing.  We are happy to accommodate other forms of payment by contacting us directly to place your order.

​

If a Digital Download is purchased, you will receive a email receipt (within 24 hours of placing your order) with a secure link to download your image(s). 

 

A manual order form is available to those not wanting to purchase via our online system.  Those wishing to place manual orders can use the following additional methods of payment cash, cheque, visa, m/c or e-transfer.  Contact us to place your order manually.

​

 

​

​

All orders will be shipped directly to your address, expect them to arrive approximately 4 weeks after ordering.  They are shipped from town within 10 days however Canada Post delivery sometimes can be longer than desired.

​

Once an online order has been submitted, it enters our automated system and changes cannot be made to the original order. Please contact us within 3 months to resolve any issues with your order. 

 

​

If your first round of grad proofs are not to your satisfaction, complete the online booking registration form for retake day.  We are happy to see each grad and work with them to help make the best photos possible.

 

​

​

Our photos are available to view and purchase online before orders are placed.  This preview/proof option offers an advantage over many of our competitors whom require a pre-purchase of packages without seeing a proof.

 

If there is an order discrepancy or issue with delivery Island Life Photographics will correct the issue free of charge.

​

Once a transaction has been completed, (the buyer selected and paid for their photos and Island Life Photographics has fulfilled and delivered the order to the buyer as ordered) it is considered non-refundable.

​

All sales are final and packages delivered as ordered through our proof/preview system are non refundable. 

   

​

​